DefensiveDrivingExpress.com - Online Defensive Driving Solutions
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Privacy Policy

DefensiveDrivingExpress is committed to helping you make most of your time on the internet within a trusted environment. Any personal information that is entered by the student is subject to the privacy policy.

Introduction

DefensiveDrivingExpress (hereinafter DDE) takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. DDE will not sell or rent your personally identifiable information to third parties.

Information We Collect.

In order to register for the course, a student must provide certain personal information such as a name, driver's license number, citation information, address, phone number, and email address. In order to make a payment for the course, a student must provide personal financial information such as credit card number or bank account information if paying by check. Also there are some security questions that let a student proceed from one chapter to another while taking a course. All of the personal information mentioned above is necessary to process transactions and have a student complete the coursework painlessly. Should a student lose or forget a password to log back into a DDE, we issue a new password and send it via email. Email is also used to contact you should the need arise in administering your account.

Customer Service Correspondence

Should DDE get any type of correspondence from the student including faxes and emails, all such information is retained in the records of the student's account.
We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.

Log Files

We use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use.

Contacting Us:

If you have any questions regarding our privacy statement, you can contact us by email at privacy@defensivedrivingexpress.com



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